Are you still open during the COVID19 pandemic?
Our online shop remains open, with all proceeds supporting the Charleston Trust during this challenging time. Please allow a little extra time for dispatch and postage during this time; our postal service is collecting less regularly and all orders are being carried out by one person only.
How can I contact you?
For all shop queries, please contact us at: firstname.lastname@example.org
Can I place an order over the phone?
Please email in the first instance and we can arrange a convenient time to call.
Please be aware that we are a small team and it is usually quicker to order online.
How can I cancel or change my order?
To cancel or change your order, please email email@example.com.
How quickly do you ship items?
During the COVID-19 crisis we aim to ship all orders within 4-8 working days but there are occasions when it takes us a little longer.
How can I return a product?
Please email firstname.lastname@example.org.